Institutional Payers

Billing to Insurers (WorkCover and Reports)

NB: if it is the patient's FIRST WorkCover visit, the patient MUST pay PRIVATELY (unless they have already been issued with a CLAIM NUMBER)

 When billing an insurer, you will need to have:

1. Name or Code of the insurer

2. Claim Number.

With all these details on-hand, double click on the patient's appointment from the appointment book:
Once the billing window opens, you'll need to change Bill To from Patient to Other, before clicking on Search to find the relevant insurer:
 From the Search window, check Contact to begin searching for the relevant insurer:
Once you've found the correct insurer, click Select to close the window, then enter the claim number in the relevant field:

 

After all those details are entered, first click PRINT, and then STORE. Fax the invoice to the insurer, and you're done...for now!


FUN HACK: If the patient has been seen for Workers Comp already, you can click on the Use Last Account Details' button in the billing window to bring up the payer details!

OK, got it!
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